Step 8: Annual Report
Tell the people what we have delivered
The ETP’s activities and progress are disclosed on a yearly basis in the programmes’
Annual Report. The publication serves to communicate to the rakyat and other stakeholders
what has been delivered during a particular year, as well as to record the challenges
faced in the programmes’ implementation.
The Problem-Solving Methodology
In line with the 8-Step Process to ensure effective and efficient delivery of the
ETP, obstacles and challenges are highlighted, addressed and overcome through PEMANDU’s
Problem Solving Methodology (PSM).
The PSM, which typically involves defining the problem statement, determining the
impact or implication of the problem and establishing the PSM decision, has proven
invaluable in overcoming various stumbling blocks encountered during the course
of implementing the ETP. These include land issues faced under the Agriculture NKEA,
in which a lack of coordination among Federal and State Governments had impacted
allocation and approval of land for Agriculture NKEA projects.
In this case, the shortcoming resulted in the delay of projects worth RM300 million
in GNI. Upon utilising the PSM, the case was resolved with the Federal and State
Governments agreeing to improve existing One-Stop Centres, to manage land allocation
and land use.
The PSM was also useful in resolving underground land ownership in relation to the
Mass Rapid Transit (MRT) project under the Greater Kuala Lumpur/Klang Valley NKEA.
Here, the problem statement identified that land ownership issues relating to the
MRT’s underground physical structure caused delays in the project’s construction.
Additionally, existing laws stated that land owners must be given a minimum depth
of 10 metres, while some parts of the MRT underground structure was less than 10
metres in depth. This resulted in a delay in the excavation works for 9.5km of the
underground MRT line. Nonetheless, following the application of the PSM, all granting
agencies, including the Attorney-General’s Chambers, Jabatan Ketua Pengarah Tanah
dan Galian (KPTG) and Pejabat Pengarah Tanah dan Galian Wilayah Perseketuan
(PTGWP), agreed to revise regulations to allow for land owners and MRT Corp, which
is developing the MRT project, to co-exist.
Further use of the PSM was seen in the Business Services NKEA, where delays in the
tendering process for solid waste treatment plants in Kepong, Selangor; Bukit Payung,
Johor; and Sungai Udang, Malacca raised the risk of not meeting Malaysia’s 40 per
cent reduction of waste to landfill target by 2020. This challenge further jeopardised
investments for three solid waste treatment plants, while the country’s existing
landfills were reaching capacity.
With the involvement of the Ministry of Urban Wellbeing, Housing and Local Government,
the National Solid Waste Management Department and the Public Private Partnership
Unit, the tendering process for the solid waste treatment plants was expedited according
to a fixed timeline.