Step 5: KPI Targets

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Step 5: KEY PERFORMANCE INDICATOR (KPI) TARGETS

Setting KPIs for monitoring and tracking

KPIs are set on an annual basis by PEMANDU’s Ministerial Key Results Area team and Ministry officers.

They not only serve as delivery targets for each NKEA and SRI, but ensure that the initiatives outlined in the Roadmap remain on track up until 2020. KPIs are periodically assessed to evaluate their delivery, as well as to consider any challenges faced in implementation.