Already present in Malaysia for 50 years, in 2012 technology and consulting firm
IBM marked further commitment to the country with the launch of the IBM Global Delivery
Centre in Cyberjaya.
This followed the company’s announcement in 2011 it would invest RM1 billion (US$313.92 million) in the centre up until 2017. The centre, which provides competency-based services and multi-lingual capabilities, is also a Centre of Excellence for software distribution and packaging. It is also expected to create up to 3,000 new highly-skilled jobs, with IBM placing an international leadership centre in the facility to promote knowledge and expertise sharing and development.
“The centre is critical to IBM’s ability to offer our clients support
at any level: local, regional and global; to provide the flexibility, scalability
and security our clients expect,” said Craig Tucker, Director of the Cyberjaya
“The global delivery centres are a major component of IBM’s strategy
to be a globally integrated enterprise, which allows us to perform work anywhere
in the world where we have the right skills and the right environment for business
to drive profitable growth.
“Our new centre in Cyberjaya is now a core component of that global network.
We believe it will be a model for the delivery of technology services and just as
importantly, it will be a role model for a public-private partnership that creates
new opportunities for Malaysians,” he added.
According to Tucker, the competitive business model of public-private partnerships
in the country and the Government’s strategy to transform into a developed
nation by 2020 made compelling reasons for IBM invest in the country.
“There’s a keen investment being made in the people here in Malaysia
and the programmes the Government has put in place made it attractive for us to
come here and to establish a business, making a win-win situation for IBM and Malaysia,”