AIA Shared Services Sdn Bhd aims to build a world class captive shared service company through the provision of Services to the AIA Group by focusing on the development and retention of a high quality Malaysian workforce.
The shared services company will support the growth of AIA Group Companies throughout the region and over time move from simple to more complex transactions.
The Shared Services will cater to:
View more Projects
- Back office operations functions handling high volume transactional processing on new business and underwriting application processing, policy owner services administration, claims transaction processing, and other corporate shared functions; e.g. Human Resources, Finance, Information Technology Development and Infrastructure, etc.
- Call centre for inbound customer queries.
- Centres of excellence supporting Corporate functions from across the Group
Numbers featured within this section are correct as of announcement date.